Return & Exchange Policy

Return, exchange And refund policy

We are committed to make your shopping experience as fuss-free and enjoyable as possible. Please read through the following terms & conditions prior to making a purchase. 

Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.

Returns

We proudly offer 30 days easy return.

Terms and condition for return

We offer a 30-day return policy on all our products, for all unused and unworn items

1. If there is any manufacturing defect (plating, stone setting, prongs etc)

We take utmost care in making of each TJT piece but if you are still unsatisfied Please contact our team @ support@thejaipurtradition.com and they will guide you for the steps ahead. Your money will be credited to your original source account after the process is completed.

2. in case of wrong ring size

We advice you to check our ring size guide before placing an order or contact our team to help you with the size but still in case you receive a wrong ring size, we can exchange your ring for the same design. Please contact our team @ support@thejaipurtradition.com and they will guide you for the steps ahead.

Customer Support: Need help? Email (support@thejaipurtradition.com) or WhatsApp (+91-8946850066) Mon-Sat, 10 am-6 pm.

Exchange-

2. We advice you to check our ring size guide before placing an order or contact our team to help you with the size but still in case you receive a wrong ring size, we can exchange your ring for the same design. Please contact our team @ support@thejaipurtradition.com and they will guide you for the steps ahead.
The replacement will only be shipped after the initial return has been picked up or delivered.